Job description


Administrator / Receptionist - Business Operations


Due to our continued growth, we now have an exciting opportunity for a Learning, Education and Development (LED) Co-ordinator to join our team at CVS working on a full time basis at our Wetherby training venue supporting our courses with some home-based working.


The successful candidate will be part of the LED administrative team which works together to ensure the efficient delivery of the LED portfolio for CVS. This includes the organisation of internal and external courses, contributing to the administration of our online learning, liaising with external and internal stakeholders as well as general administrative duties associated with LED.


The responsibilities and tasks of the LED team are wide and varied. These are organised into five main areas of work: internal CPD organisation, external CPD organisation, eLearning, apprenticeships and team organisation. While we would expect each member to have a basic knowledge of tasks associated with the different areas, each team member will have two areas that they will focus on.

Duties and responsibilities to include:

  • Take and process course bookings
  • Carry out reception duties as and when required
  • Be present on site to ensure smooth running of courses
  • Setting up/clearing training rooms and organising resources
  • Source, check, send and monitor the provision of equipment
  • Liaise with speakers, helpers, caterers, venue and accommodation providers
  • Create and send instructions and registers
  • Collect and process feedback and evaluate
  • Communicate with internal and external stakeholders
  • Book courses with external providers, ensuring best possible deal
  • Contribute to the development of the LED portfolio
  • Make suggestions to improve processes and the way LED works, so that the quality of work or service delivered are enhanced.
  • Be proactive – identify challenges and opportunities before they occur and act upon them


Experience and skills required:

  • Excellent communication, team working and organisation skills
  • Client focused attitude with great customer service skills
  • High attention to detail
  • Proactive approach and genuine desire to make the service the best it can possibly be
  • Competent in Microsoft Office with the willingness to learn new software
  • Driving licence

If working in a busy, fast-paced environment is for you and you are interested in joining our team, please apply now!

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Support Office - Wetherby
Knight House, Sandbeck Way, Wetherby, West Yorks, United Kingdom, LS22 7BA
  • Salary:
    Attractive Salary + Benefits
  • Practice:
    Business Operations
  • City:
  • Job Type:
  • Employment Type:
  • Application Closing Date:
    30 July 2021
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