‘Our reception teams are the first, and often last, point of contact that our patients and clients have – fulfilling a vital role in the success of all our practices and in ensuring we deliver an industry leading customer experience.
Our clients and patients visit us both in the happy times & the sad and the difference that the right approach our reception colleagues take, particularly in the sad times, can make a huge difference.
As a member of our reception team, you will benefit from the support of your practice colleagues and colleagues in the wider CVS Group who are all focused on ensuring we have leading systems to allow you to perform to the best of your abilities.
Whether you are ambitious and want to progress in your career or whether you want to remain long term in your role, we have opportunities for you. We will give you the right tools, support and training to excel.
If it is longer term career progression that you are looking for, then there are opportunities to progress into reception management, practice management or to move into more operationally focused roles, such as Health & Safety and Training. We have over 500 practice sites across the UK, Ireland and Netherlands and continue to expand, so the opportunity for you to move between practices with us will only increase.’
Groomer and Pet Bereavement Advisor
Larwood & Kennedy Vets
Find out about her story here
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