Job description


Team Leader (Despatch) - Vet Direct Services

Practice Site:
  • Vet Direct Services

Vet Direct Services


Are you seeking a Team Leader position working with a dynamic and friendly team?


Do you prefer an earlier start and finish? 


Vet Direct have been supporting veterinary practices for over 25 years. They offer a full range of equipment, surgery furniture, instruments, uniforms and consumables. The company is a part of CVS Group, headquartered in Norfolk, a leading UK veterinary services provider, and owns over 460 veterinary surgeries throughout the UK and the Netherlands.


As Team Leader (Despatch) you will assist in the supervision of the daily running of picking warehouse and associated systems. You will also assist with managing a team of up to 20 staff (pickers & packers) and ensure efficient operational processes are followed.


Key responsibilities and tasks:

  • Ensure all items are assigned to pickers and that the orders are picked and packed accurately.
  • Manage the replenishment of all stocks on a daily basis to ensure orders can be fulfilled in a timely manner.
  • Monitor and control consumables (boxes/tape/flow wrap etc.) to ensure a supplies always available to the packing teams.
  • Have a good knowledge of using a courier system (DHL) including sending international consignments.
  • Record any lateness and absence issues.
  • Understand and monitor health and safety compliance using the CVS Safety Hub to provide a safe working environment.
  • Ensuring all members of the Warehouse Team are trained and capable in carrying out their duties.
  • Assist in the Biannual Stock takes over a weekend (Jan / July)
  • Ensure relevant staff are trained to full GDP standards.


Key skills required:

  • Ability to challenge the ‘status quo', bringing a creative approach to solutions that support continuous improvement.
  • Good understanding of GDP, continuous improvement and strong people management skills.
  • Ability to create successful teams in a ‘can do' culture and motivate staff to best performance.


Hours of work: Monday – Friday, 05:15 – 13:15


Location: Vet Direct, Newcastle Upon Tyne


In addition to a competitive salary we offer benefits including;

  • Up to 7 weeks holiday (with our buy/sell holiday scheme) + Bank Holidays
  • Access to our industry leading sharesave scheme
  • Enhanced maternity/paternity/adoption leave
  • Heavily discounted pet healthcare
  • Continued professional development
  • A range of flexible benefits such as Perkbox, GymFlex and Cycle to Work to suit your needs


If interested, please click apply now!

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Vet Direct Services
Unit 9/10 Gateway West, Newburn Riverside, Newcastle, Northumberland, UK, NE15 8NZ
  • Salary:
    Attractive + Benefits
  • Practice:
    Vet Direct Services
  • City:
  • Job Type:
  • Employment Type:
  • Application Closing Date:
    13 December 2021
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