Job description


Head Veterinary Receptionist - Haven Veterinary Surgeons

Practice Site:
  • Haven Veterinary Surgeons

Haven Veterinary Surgeons


We are looking for a Head Veterinary Receptionist to join our fantastic team at Haven Veterinary Surgeons.


As a Head Receptionist you will assist in the day to day running of the veterinary practice and have a passion for delivering exceptional Client / Customer Service.  In this role you will be managing and organise the Reception team, including rotas, stock control, oversee all areas of reception and front of house, welcoming arrivals, handling queries, booking appointments and dealing with cancellations as well as other general Head Receptionist duties. 


You must be resourceful, perceptive and proactive. Experience of working within a veterinary practice is preferred. The successful candidate will be efficient, an extremely good communicator, a team player and not overwhelmed by a very busy and demanding reception desk. 


We are looking for someone with the confidence, empathy and experience to provide the high standards of care and the personal touch we expect for our clients. As this is a client facing role, good customer service skills are essential. You will have proven reception experience, be computer literate, possess excellent people management skills and will be able to demonstrate a positive approach to team work.


Working hours are 40 hours per week covering on a rotation basis between the hours of 8am -7pm and 1 Saturday as per rota.


What we are looking for?

  • Do you have a passion for delivering a very high level of customer service?
  • Do you have a desire to manage & lead a strong reception team?
  • Do you have excellent communication skills both verbal & written?
  • Can you easily adapt in a fast paced & changing environment?
  • Do you have fantastic organisational and administration skills?


In return, you will receive a range of benefits including:

  • Company discounts
  • Discounts on veterinary products and services
  • Access to our save as your earn Sharesave scheme
  • 5 weeks a year holiday + Bank Holidays (pro rata)
  • Receive an extra days leave per year in your first five years with CVS
  • Company Pension Scheme
  • Access to great savings through Perkbox


Interested? If you would like to apply, please click 'Apply Now' to include your CV.

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Haven Veterinary Surgeons
Haven Veterinary Surgeons, The Veterinary Centre, Queen Anne's Road, Great Yarmouth, Norfolk, England, NR31 0LE
  • Salary:
    Salary in Line with National Minimum Wage Plus 3% Cost of Living Increase
  • Practice:
    Haven Veterinary Surgeons
  • City:
    Great Yarmouth
  • Job Type:
  • Employment Type:
  • Application Closing Date:
    17 August 2022
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