Job description


Head Veterinary Receptionist - Highcroft Vet Group

Practice Site:
  • Highcroft (Whitchurch)

Highcroft Veterinary Group 

We are looking for a Head Veterinary Receptionist to join our fantastic team at Highcroft Hospital, Whitchurch Bristol BS14 9BE.

 This is a client facing role, good customer service skills are essential. Previous experience in the veterinary sector is ideal. You will have proven reception experience, be computer literate, possess excellent people management skills and will be able to demonstrate a positive approach to team work. Working hours to be discussed for this full time role.


What we are looking for?

  • Do you have a passion for delivering a very high level of customer service?
  • Do you have a desire to manage & lead a strong reception team?
  • Do you have excellent communication skills both verbal & written?
  • Can you easily adapt in a fast paced & changing environment?
  • Do you have fantastic organisational and administration skills?


As a Head Receptionist you will assist in the day to day running of the veterinary practice and have a passion for delivering exceptional Client/Customer Service.  In this role you will be welcoming arrivals, handling queries, booking appointments, dealing with cancellations as well as other general receptionist duties. 

You must be resourceful, perceptive and proactive. Experience of working within a veterinary practice is preferred. The successful candidate will be efficient, an extremely good communicator, a team player and not overwhelmed by a busy and demanding reception desk. 

We are looking for someone with the confidence, empathy and experience to provide the high standards of care and the personal touch we expect for our clients. 


In return, you will receive a range of benefits including:

  • Company discounts.
  • Discounts on veterinary products and services.
  • Access to our save as your earn sharesave scheme.
  • 5 weeks a year holiday + Bank Holidays (pro rata).
  • Receive an extra days leave per year in your first five years with CVS.
  • Company Pension Scheme.
  • Access to great savings through Perk Box.


Interested? If you would like to apply, please click 'Apply Now' to include your CV.

Close map
Highcroft (Whitchurch)
615 Wells Road, Whitchurch, Bristol, United Kingdom, BS14 9BE
  • Salary:
    Salary (Pro Rata) + Benefits
  • Practice:
    Highcroft Vet Group
  • City:
  • Job Type:
  • Employment Type:
  • Application Closing Date:
    23 January 2022
Some of the benefits
Share this job
Share with linkedin
Share with facebook
Share with twitter
Share with email