Trainee Service and Support Technician – MiLab Diagnostics

Position: Trainee Service and Support Technician

Salary: £19000 with probationary & incremental training increases

Hours: 9:00-17:00 office hours and varied hours for field based work

Location: Harleston

At MiLab we supply and maintain in-house diagnostic analysers for veterinary practices across the UK, Republic of Ireland and The Netherlands.  

We currently have an excellent opportunity for a trainee service and support technician at our site in Harleston.

The role is a mixture of field and office based, the main responsibilities of the role include traveling to service our analysers within veterinary practices, servicing and testing analysers in our offices at Harleston and providing telephone technical support to customers.

No experience necessary, all training will be provided.

Person specification: We are looking for a positive, pro-active person who enjoys working independently and as part of a small team, who thrives on a challenge with a fast changing role and has excellent customer service skills.

Key Requirements:

• Confident driving long distances
• Flexibility to be able to travel working away from home at short notice
• Excellent customer service skills
• Conscientious approach to work with an excellent attention to detail
• Ability to adapt and learn new skills

Benefits:

• Pension scheme
• Excellent share save scheme
• Opportunity to buy/sell holiday

Please note: Travelling to veterinary practices in UK, Ireland and Netherlands is required for this role; therefore a full clean driving licence is essential.