Job description


Site Operations Manager - Silvermere Crematorium

Practice Site:
  • Silvermere Pet Crematorium

Silvermere Haven Pet Cemetery and Crematorium

A dignified, personal service dedicated to the loving memory of your pet.

The bond between owners and their pets is often much stronger than we are willing to admit. Those of us who are fortunate enough to have that special bond know that the loss of such unconditional love can be devastating.

We aim to ease the sadness of parting by providing our clients with a dignified and personal service. Founded in 1977 we have helped many people say their final goodbye to their pet, companion and much loved friend. Many clients decide to have their beloved pet cremated whilst others choose to have their pet buried in our peaceful pet cemetery.


An exciting opportunity has arisen for a Site Operations Manager to join the team at Silvermere Haven Pet Crematorium, Cobham, Surrey. 

Reporting into the General Manager your role as Site Operations Manager will be to manage site operations and logistics, ensuring compliance with waste regulations and also in line with company procedures. 

Within this role some of your duties will include: -

  • To compile Hazardous Waste Returns/Site Returns and submit both to the Environment Agency in a timely manner. To ensure hazardous waste producer returns are compiled and issued in a timely manner.
  • To keep track of all stock and re-order when necessary.
  • To ensure upkeep of the premises including, where appropriate, memorial gardens.
  • Ensuring drivers are issued with collection/delivery notes daily.
  • Ensuring details are correct and that the run sheets include the correct orders/individual cremation returns details.
  • To full implement the site's Environmental Management System ensuring the systems are maintained to control, measure and monitor the sites environmental impacts.
  • Ensuring and recording staff issue & use of correct PPE (e.g. High Visibility coat; uniform; safety footwear; protective gloves).
  • Compiling driver rotas and optimising vehicle routes.
  • Gathering quotes and ordering fuel (Derv/Kerosene/Gas Oil).
  • Recording all incoming waste including type & weight (in line with applicable regulations & Company Policy).
  • Ensuring collection drivers adhere to clients' site rules (E.g. speed restrictions, parking and access to buildings).
  • Ensuring collection drivers check that wastes & carcasses are packaged correctly and are safe for transportation.
  • To monitor wastes collection, transportation and storage   and ensure all waste collected is consistent with the waste description on the Waste Transfer Note / Hazardous Waste Consignment Note.
  • Monitor the packaging of wastes collected to ensure it is consistent with site procedures and where applicable the carriage of dangerous goods regulations.
  • Ensuring drivers ADR licences are in date and renewed as and when necessary.
  • Ensuring ADR Licences are carried at all times when transporting loads containing Dangerous Goods / Hazardous Wastes.
  • Ensuring Instructions in Writing are inserted into fixed holder in van as soon as the vehicle is loaded with dangerous goods / hazardous waste.
  • Ensure vehicles are correctly marked and equipped in line with ADR (e.g. Orange plate front, sides & rear).
  • Reporting any dangerous occurrence, unsafe practice, near miss, accident, incident, or breach of company procedure or policy to the Health & Safety Manager in line with company procedure.
  • Ensure vehicles, cremators and any other items of mechanical equipment used on site are maintained and serviced in accordance with the sites PPM schedule.
  • Ensure the site is kept clean, tidy and in good decorative order.

 Key Skills required:

  • WAMITAB Level 4 High Risk Operator Competence for Managing Transfer of Hazardous Waste (HROC4) (formerly 4MTSHC or 4MTTHC) or evidence of participation in a current course in order that this qualification is obtained.
  • ADR training certificate at least for class 6.2 "other than tanks" is desirable.
  • Knowledge of relevant legislations.
  • Experience of healthcare waste transfer station and/or treatment facility at supervisory level or above.
  • Experience of logistics and route planning.
  • Previous experience of managing staff.
  • The ability to communicate clearly with a range of people at different levels.


In return you will receive a competitive salary and benefits package, including; the use of a company vehicle for travel between home and work, heavily discounted pet care, an employee assistance programme, five weeks holiday (+ Bank Holidays), option to buy and sell holidays and the opportunity to join the  share scheme. As well as having access to flexible benefits, such as discounted gym membership, Perkbox etc and the opportunity to undertake further professional training in the future.


If this sounds like a role for you, then please click apply now to include your CV and covering letter.

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Silvermere Pet Crematorium
Silvermere Haven, Byfleet Road, Cobham, Surrey, United Kingdom, KT11 1DZ
  • Salary:
    Competitive Salary Plus Benefits
  • Practice:
    Silvermere Crematorium
  • City:
  • Job Type:
  • Employment Type:
  • Application Closing Date:
    31 January 2021
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