Job description


Service & Support Technician - MiLab Harleston

MiLab Diagnostics is dedicated to providing a quality diagnostic service to the veterinary profession. We currently have a fantastic opportunity to join our servicing and installation team, which will involve a combination of field based and laboratory duties.

You must be able to demonstrate an organised and thorough approach to your work. Previous laboratory experience or working in a veterinary practice environment would be advantageous, however not essential as full training will be provided.  Experience of computer systems, good organisational skills and a conscientious and methodical approach to work is essential.

Please Note: Travelling to veterinary practices in UK, Ireland and Netherlands is required for this field based role, 

This is a full time position where you will be required to work 09:00 - 17:00 Monday - Friday - 37.5 hours a week.  Salary will be circa £19,000 per annum.

 Key Responsibilities are:

  • Field based analyser installations, servicing and training (these may occasionally be requested at short notice and can be at different locations across the country).
  • Telephone Support to our client base covering both technical and laboratory based queries.
  • Representing and attending industry events throughout the year to promote the company.
  • Customer training.
  • Laboratory based skills including chemistry and haematology.
  • Trouble shooting of all Milab equipment and understand/identify client needs.
  • Basic IT Support for our own computer software.

In return, you will receive a range of benefits including:

  • Discounts on veterinary products and services.
  • Access to our sharesave scheme.
  • 5 Weeks holiday with the option to buy a further 2 weeks with our Buy/Sell scheme. 
  • Company Pension Scheme.
  • Access to great savings through Perk Box.

Interested?  Please submit your CV and a covering letter stating what you would bring to the team.

If you would like to apply, please click 'Apply Now!' 

Close map
MiLab Harleston
Units 3c-3d, Mayflower Way, Harleston, Norfolk, IP20 9EB
  • Salary:
    Salary & Benefits Package
  • Practice:
    MiLab Harleston
  • City:
  • Job Type:
  • Employment Type:
  • Application Closing Date:
    22 January 2021
Some of the benefits
Share this job
Share with linkedin
Share with facebook
Share with twitter
Share with email