Job description


Head of Veterinary Dispensary - Astonlee Veterinary Hospital

Practice Site:
  • Astonlee Veterinary Hospital


We have a fantastic opportunity for a Head of Dispensary to join our team here at Astonlee Veterinary Centre!

We are looking for an enthusiastic, organised and professional individual to manage our dispensary. A professional telephone manner and love of animals is essential. This is a full time position working a 40 hour week, under the direction of Registered Veterinary Surgeon.

You will have a strong track record in the delivery of exceptional client service and will have a good understanding of pharmacy dispensing. Within this role you will help to manage the dispensary area including stock management and dispensing of medication. A dispensary qualification (veterinary or human) would be preferred, however, you will be given the training you need. Strong IT skills are required.

Within this role, duties will include:

  • Preparing and Dispensing prescriptions
  • Using the practice management system organiser, request repeat prescription authorisation from the veterinary surgeons for dispensing medication
  • Ensuring our dispensary & medicines management complies with current legislation
  • Running the pharmacy as set out in the Veterinary Medicines Regulations
  • Being responsible for ensuring all practice members follow these regulations
  • Stock control including; ordering items, stock rotation, monitoring stock levels, analysing stock management trends, ensuring accurate and compliant recording of controlled drugs registers, receiving and unloading deliveries
  • Assisting with the audit of medicines management and dispensing errors
  • Disposing of out of date medicines in line with legal requirements
  • Answering customers questions face to face or by phone / email
  • Referring problems or queries to the Vet or the Practice Manager

Our team of receptionists, vets, nurses and a patient care assistants are dedicated and hard-working and will support you in your role.

In return you will have access to a variety of benefits including:

  • Salary up to £27,000 DOE
  • 5 weeks holiday plus bank holidays
  • Discounted veterinary bills
  • Auto enrolment pension scheme
  • Company share save scheme
  • Cycle to work scheme, discounted gym membership, Perkbox and much, much more!

Skills and experience required:

  • To be accurate and methodical with great attention to detail
  • To be responsible
  • To have excellent customer service and communication skills
  • To have the ability to understand law and guidelines on medicines
  • To have the ability to read and carry out instruction accurately and in a timely manner
  • Previous experience within a similar role would be advantageous (either in human or veterinary medicine)

 If you are passionate about customer and animal care, please click 'apply'





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Astonlee Veterinary Hospital
Tickford Street, Newport Pagnell, Milton Keynes, Buckinghamshire, United Kingdom, MK16 9BA
  • Salary:
    Salary up to £27,000 DOE
  • Practice:
    Astonlee Veterinary Hospital
  • City:
    Milton Keynes
  • Job Type:
  • Employment Type:
  • Application Closing Date:
    25 January 2022
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