Job description


Full Time Veterinary Receptionist - ChesterGates Referral Hospital

Practice Site:
  • Chestergates Veterinary Specialists

Chestergates Veterinary Specialists

We have a fantastic opportunity for a Veterinary Receptionist to join our team here at Chestergates Veterinary Specialists.


This is a permanent full time role working 40 hours per week. Hours of work are 8 or 10 hour shifts Monday to Friday between 8:00am and 6:30pm. Weekends may be required.


As a receptionist you will provide a friendly, efficient and professional service to our clients and their animals.  You will need to be able to work well within a team, sometimes under high pressure.


Previous veterinary receptionist experience would be preferable but not essential.


Flexibility is a must.


 Main duties would include:

  • Answering the telephone
  • Dealing with clients face to face and over the phone.
  • Answering emails from clients, vets and referring practices.
  • Answering emergency referral phone calls and arranging appointments.
  • Booking appointments
  • Processing prescription requests.
  • Dealing with clients at the reception desk, taking payments and dealing with account enquiries.
  • Answering client's insurance queries.
  • Liaising with different teams within the practice.
  • General administrator duties such as scanning and filing.
  • Accurately recording client and animal information on our IT system, so good IT skills would be preferable.
  • Working at a fast pace.
  • Cleaning duties are involved.


 In Return, you will receive:

  • Salary in line with National Minimum Wage
  • 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service)
  • Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay!
  • Pension
  • Staff discount scheme on Veterinary bills and products
  • Access to Perk Box offering Entertainment, Travel and Retail discounts
  • Employee Assistance Programme
  • Access to a range of flexible benefits to suit your needs – such as subsidised gym membership, and cycle to work scheme 


To apply for this position please click 'Apply Now'


Due to high number of applications, this role may close early.

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Chestergates Veterinary Specialists
Unit F, Chester, Chester, United Kingdom, CH1 6LT
  • Salary:
    Attractive + Benefits
  • Practice:
    ChesterGates Referral Hospital
  • City:
  • Job Type:
  • Employment Type:
  • Application Closing Date:
    21 September 2021
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