Job description


Credit Control Administrator - Troytown Grey Abbey Equine Veterinary Services


We are looking for a Credit Control Administrator at Troytown Equine Hospital


We have an exciting opportunity for you to join us as a Credit Control Administrator. We are currently looking for someone to manage our Debt Collections.

The role is flexible with a mix of home based (equipment Supplied) and office based.  We are looking for someone who is confident with difficult conversations and has an excellent customer service manner. This role would ideally suit someone with a financial background, is open to full or part time applications, based on an initial fixed term contract for 6 months.

The successful candidate will work closely with the Practice Managers, Clinical Directors and the Hub Credit Controller, reporting into the Regional Director.


Within this role you will be:

  • Liaising directly with clients to ensure invoices are paid within time limits stipulated by CVS terms and conditions
  • Establish and maintain a consistent credit control message within Troytown Equine Hospital for both colleagues and clients
  • Issuing debt letters and liaising with LCMS and the Hub Credit Controller where further recovery action is required
  • Maintaining accurate and up to date records of debt management within Troytown Equine Hospital to include debt tagging, payments and client communication
  • Invoicing and charging audits across sites with monthly reporting to ensure all fees captured
  • Negotiating with clients on outstanding payments and aged debt with involvement of the Hub Credit Controller to facilitate payment recovery
  • Creation of reports monthly and yearly to illustrate progress and potential areas for improvement in the recovery and invoicing processes
  • Deliver against agreed credit KPIs to improve the financial management of the business


Successful candidates will have:

  • Proven experience in finance management
  • Good communication skills
  • Strong interpersonal skills
  • Sound knowledge of debt recovery fundamentals
  • Good knowledge of all Microsoft office applications especially Excel


Close map
Troytown Grey Abbey Equine Hospital & Laboratory
Green Road , Kildare, Co. Kildare, Ireland
  • Salary:
    Salary & Benefits
  • Practice:
    Troytown Grey Abbey Equine Veterinary Services
  • City:
  • Job Type:
  • Employment Type:
  • Application Closing Date:
    31 July 2022
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